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Our Philosophy

We believe in creating ideal environments for people to work in and do this through a combination of experience, knowledge and expertise.

Our customers recognise that a well designed work environment boosts productivity and employee retention. So investment in this area will quickly pay for itself. However, organising and implementing an office change or move can put a strain on a company’s resources. For our clients, we carry the burden and responsibility so they don’t have to; creating working environments to inspire.

Because we value our clients’ recommendations and we’re proud of our reputation for delivering high standards of work, we’re committed to making sure we provide a high quality, specialised service from start to finish. Our ambition is simple too. We want to be the best provider of office furniture and interiors in the UK.

How We Practise Our Philosophy

WORKING WITH YOU

We deliver solutions which we and our clients are both proud of and we do this by working in partnership.

Because every project is slightly different we appoint a dedicated project manager to work closely with our clients from conception through to completion. Depending on the size and the scale of a project we’ll produce bespoke plans and drawings for our clients to approve and to help them visualise the finished look.

Having a single point of contact also makes it easy for our clients to get advice and guidance on any aspect of a project at any given time.


BEING STRAIGHTFORWARD AND HONEST

New or replacement furniture isn’t always required regularly. When it is needed our customers aren’t always certain about what will best suit their requirements. We will always make sure the right questions have been asked and answered. This means taking the time to really listen to what people are asking for and understanding what it is they need.  It means trying to get things right first time, every time.  And a lot more.

We believe that open, transparent relationships produce the best results and greatest rewards for all our stakeholders.  We try to treat everyone in the same way that we like to be treated.


CROSSING THE 'T'S AND DOTTING THE 'I'S

Providing a well designed working environment is an investment for any organisation. Starting the process from scratch can be a daunting task. Office moves and refurbishments require careful planning and organisation which is why we dive straight into the detail and make sure things are checked and accounted for from the outset.

This means our clients know exactly what to expect from a project once it’s completed.


THE PEOPLE

We like to employ people who really want to work at RED SPACE.  People who share our ambitions and our high standards.  Professional people who are experts at what they do and go that extra mile to make our clients proud of their working environment.

Being part of the RED SPACE team should be a journey.  Enjoyment and reward is a necessary part of this journey but we hope training and self-improvement plays an important part too. We can’t guarantee a smooth path on the journey (who can?), nor can we say that our path will suit everyone, but we’ll do everything to make it work.

Our approach works too, staff retention at RED SPACE is high and we continue to expand the team.


YOU DON'T HAVE TO TAKE OUR WORD FOR IT

Everyone likes to know how they are doing. So after every project we invite our customers to tell us what they think. We use this feedback to help us set sensible goals to measure our performance against, which in turn motivates people and improves our processes.

We value our customers’ recommendations and we publish our most recent projects on our website for all to see.


BEING A GOOD CORPORATE CITIZEN IS MORE THAN JUST BEING TRENDY

We know that the Earth’s resources are limited and that global climate change is a real threat to us all.  We recognise the responsibility we have to minimise the negative impact of the products we source and sell, the services we provide, combined with how our business operates.

Our Corporate Social Responsibility policy covers environmental, ethical and social issues and is published on our website and Intranet to ensure maximum awareness of where we stand on these issues.

We endeavour to make corporate social responsibility part of our day-to-day business activities; it’s not just a marketing exercise.  We know we can’t be perfect but we’ll try to do the right thing wherever possible.


MAKING A PROFIT IS NOT A BAD THING

We unashamedly make a profit and we want our customers and suppliers to make profits too. Commercial operations need to generate profits in order to survive and grow. Profits keep people employed, sustain the national economy and allow investment for the future.

By maximising the efficiency of our operations we can strengthen our competitiveness and still return the profits that are required for our shareholders.


WE VALUE OUR SUPPLIERS

Our suppliers provide the “raw material” for our service offering. The products must be of a high quality and we encourage ethical manufacturing and sourcing practices.  We like to work with suppliers who share our belief in excellent service. By doing this they become our partners and that’s the way we like it.

We will agree quality and service standards with our suppliers and will always act in a courteous, professional way as well as meeting our payment obligations. It would be great if all our suppliers could grow with us.


WE VALUE OUR CUSTOMERS THE MOST

Well, what did you expect us to say? Without customers we are nothing so we want them to feel loved.

Our best customers are those that accept us for what we are.  We provide great service. We don’t pretend to be the cheapest but we want to be competitive and provide great results. We want our customers to feel they’re getting good value for their money.

We will do everything we possibly can to help customers achieve their objectives, however simple or complicated they may be. We’ll listen and agree a plan of action which we’ll then implement as quickly as possible, and if we can’t do something, we’ll say so.

A well designed work environment positively affects productivity so our customers’ success is testimony to our achievements.
Our collection of seating represents exceptional quality, durability and value for money. With a constantly evolving range of products we have seating solutions to suit all requirements.

Designs that combine practicality and style to suit all tastes.

As the first point of contact for any business, the reception area should reflect its ethos and identity. Choose from our extensive range of units, sofas and low tables to create a stunning reception area.

Our range of boardroom furniture will seat anything from four to twenty five people or more.

Clever storage will capitalize on the space that has been created. We have over 20 years experience transforming areas through effective and clever storage solutions.

 
© London Graphic Supplies Ltd